Service
Pet Stain & Odor Removal
Urine goes through the carpet into the pad and subfloor. Surface cleaning hides it for a week. We treat the source.
- A+ rating with the BBB
- IICRC & CRI certified
- No charge for what we can't remove
- Serving Indianapolis since 1995
How we do it
Pet Stains & Odor, the way the fiber calls for.
Pet stains seem to be an unavoidable part of having a pet, and they are among the hardest problems in carpet cleaning because the mess does not stay on the surface. Urine soaks through the fiber into the backing, the pad and sometimes the subfloor. Cleaning the top hides it until the first humid day.
We locate the affected areas, then decide how deep the problem goes. Light spots are treated topically. Heavier contamination needs sub-surface treatment that reaches the pad, and in some cases we replace a section of the pad and seal the subfloor. In extreme cases, replacing the pad and the carpet is the only remedy. We will tell you which one you have before you pay for the wrong one.
We do not cover the problem with perfumes. Odor is removed at the source with enzyme and odor treatments that are safe for your home and your pets. Most pet stains and odors are fully removable. The ones that are not, we say so up front.
Pet spots wick back more than any other kind as the carpet dries, which is why every customer leaves with a spot out bottle. Lift the spot off the fiber tips when it's convenient, and if a guaranteed spot returns within 30 days, we come back and touch it up at no charge.
Step by step
What happens on the visit.
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01
Locate
We find every affected area, including the ones you cannot see, so nothing is missed.
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02
Assess depth
Surface spot, into the pad, or down to the subfloor. The depth decides the treatment, and we explain it before starting.
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03
Treat the source
Topical treatment for light spots. Sub-surface treatment and extraction for anything that reached the pad. Enzyme and odor treatment throughout.
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04
Clean and check
Full hot-water extraction, spot dyeing if urine stripped the color, and a walk-through to confirm the odor is gone. We also leave you a spot out bottle for touch-ups, and we refill it free the next time we're out.
Before and after
Pet Stains & Odor results from real jobs.
Drag the slider to compare. More in the gallery →
Pet accident cleaned and deodorized.
Successful pet stain removal.
Honest pricing
Real numbers, before we show up.
Real ranges, not teaser rates. Every home is different — square footage and carpet condition change the number. Call and a real person gives you an honest price before we ever show up, not a surprise when the technician is already in your driveway.
Carpet cleaning
Residential minimum, by distance from our Carmel shop
Don't see your town? Call the office and we'll tell you where you land.
- BedroomsLarger living and family rooms run more depending on size
- $45–65 each
- HallwaysLarger hallways run more
- $20–50
- StairsDepending on landing and number of steps
- $85–125
Pet treatment is quoted by phone once we hear what is going on, because the right treatment depends on how deep the problem goes. Call 317-876-9944 and a real person will give you a price for your home.
Reviews
What customers say about our pet stains & odor work.
“Our carpet was older, worn and had bad pet stains. The technician really spent the time getting those stains out. Our carpet looked like new!”
Westfield, IN
“Langenwalter always does a fantastic job, especially with our pet stains!”
“We have rental properties and have used Langenwalter for over 15 years. They eliminated an overwhelming dog odor in two trips.”
Local to you
Pet Stains & Odor in Brownsburg, Avon, Plainfield and Indianapolis.
Pet owners in Brownsburg, Avon and Plainfield call us more than anyone, and Indianapolis landlords have used us between tenants for years. Wherever you are on our service list, the same technician who specializes in pet work can come to you.
- Indianapolis
- Carmel
- Fishers
- Westfield
- Noblesville
- Zionsville
- Brownsburg
- Avon
- Plainfield
- Greenwood
- Greenfield
- McCordsville
- Fortville
- Castleton
- Oaklandon
- Eagle Creek
- Lebanon
- Cicero
- Pittsboro
- Danville
- Camby
- New Palestine
- Pendleton
Questions
Common questions
Can you really get the smell out?
In most cases, yes, because we treat the pad and not just the fiber. Severe, long-term contamination that has soaked the subfloor may need the pad replaced and the subfloor sealed, and we will tell you that up front.
Are your products safe for pets and kids?
Yes. We use enzyme and odor treatments that are safe once dry, and we recommend keeping pets off the carpet until it is fully dry.
Why did the stain come back after I cleaned it?
Because the urine in the pad wicked back up through the fiber as it dried. Surface cleaning cannot reach the pad. Sub-surface treatment can.
Can you fix the yellow spot where the color is gone?
Often. If urine has bleached the dye out of the fiber, cleaning will not bring it back, but spot dyeing can. See our dyeing and color repair service.
Other services
Everything else we clean.
Carpet Cleaning
Truck-mounted hot-water extraction for wall-to-wall carpet, stairs and traffic lanes. Conditioner, sanitizer and protectant included.
Learn moreStain Removal
Spots that won't come out with normal cleaning. Quoted separately, covered for 30 days.
Learn moreTile & Grout
Pressurized cleaning that lifts years of soil out of grout lines without scrubbing on your knees.
Learn moreUpholstery
Sofas, sectionals, recliners and dining chairs, cleaned to the fabric code rather than one default method.
Learn moreArea Rugs
Wool, silk, cotton and synthetic rugs, cleaned in your home or in our Carmel shop. Pickup and delivery available.
Learn moreCommercial
Offices, clinics, churches, schools and common areas, cleaned after hours on a schedule that doesn't interrupt your business.
Learn moreDyeing & Color Repair
Bleach spots, hair dye and sun fading are color loss, not stains. Cleaning can't fix them. Dyeing can.
Learn moreCarpet Repair
Open seams, burns, pet damage and worn spots patched so the carpet reads as one piece again.
Learn moreReady when you are.
Call the office and we'll find a time that works. Most homes are cleaned in a single visit.