SMS & Texting Terms

These terms govern text messages ("SMS/MMS") sent by 2dye4, doing business as Langenwalter Carpet Cleaning ("Langenwalter", "we"). Our messaging is delivered through Nextiva, our business phone and messaging provider.

Program description

When you opt in, Langenwalter may send you text messages for the following purposes:

• Appointment reminders and confirmation of your scheduled cleaning.
• Scheduling and job coordination, such as arrival-window updates and questions from your technician.
• Estimate replies when you send us photos of spots or areas you would like cleaned.
• Promotional messages from time to time, such as seasonal offers or reminders when your next cleaning is due.

How to opt in

You consent to receive text messages by checking the texting consent box on our quote request form, or by sending a text message to 317-876-9944 first. Consent is not a condition of purchasing any service: you can always reach us by phone instead.

Message frequency

Message frequency varies depending on your scheduled services and conversations with the office. Promotional messages are occasional, typically no more than a few per year.

Cost

Message and data rates may apply according to your mobile carrier plan. Langenwalter does not charge for text messages.

How to opt out

Reply STOP to any message to cancel at any time. You will receive one final confirmation message and no further texts. You can also opt out by calling the office at 317-876-9944.

Help

Reply HELP to any message for assistance, or call 317-876-9944 during office hours, Monday–Friday, 8am–5pm.

Carriers

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator and is not guaranteed.

Privacy

Phone numbers and texting consent are used only to communicate with you as described above. We do not share texting consent or mobile numbers with third parties or affiliates for marketing purposes. See our Privacy Policy for how we handle your information.

Changes

We may update these terms, and the current version will always be posted at this address.

Contact

2dye4 dba Langenwalter Carpet Cleaning
4521 W. 99th Street, Carmel, IN 46032
317-876-9944